WhatsApp is giving its legions of users greater control over who can see data about them. As part of a move to protect people from unauthorized third-party apps, new privacy controls are rolling out.
If you’ve noticed that you have been unable to see the online status of businesses or contacts you are trying to connect with, these changes help to explain just why this is.
If you have never chatted with a particular account, you will not be able to see either their online status, or details of when they were last seen. The same is true of other people’s – and apps’ – ability to see information about you.
WhatsApp says of the changes that “to improve the privacy and security of our users, we’re making it harder for people you don’t know and haven’t chatted with from seeing your last seen and online presence on WhatsApp.”
To allay fear about the implications of the change, WhatsApp adds: “This will not change anything between you and your friends, family, and businesses who you know or have previously messaged”.